Return, Refund and Cancellation Policy
After placing the order customer can cancel the order within 15mins if he/she wish to. And in case of customer request for Refund, it will be processed through same mode within 10 working days. Being a food item we do not entertain Return.
Shipping and Delivery Policy
www.shivsagarrestaurant.com promises to provide you with a best-in-class Food Home Delivery at every step of the way. We assure you that all due precautions are taken so that your package reaches you intact. We take pride in delivering on time, every time!! If you have ordered with us earlier, we are of course confident that you already vouch for us!
An estimated Delivery Time (20 minutes to 60 minutes) is confirmed at the Time of Order Confirmation, through Call or SMS. Invoice will be sent on mail id provided. Delivery could take a little longer for reasons that might be inevitable, from Delivery Boy or Vendor side. You will receive an Email/SMS with the order number as soon as the order is confirmed.
Restaurant Timings are mentioned on the Home tab of our Web Page. Delivery is un-interrupted throughout all the days, unless there is some Major Holiday or any factor that is beyond human being's control.